FAQ
Comuna 13: Immerse yourself in the vibrant transformation of this once-stigmatized neighborhood, now a hub of street art, cultural resilience, and breathtaking views.
Parque Arví: Escape to this verdant oasis, nestled amidst the mountains, and embark on invigorating hikes, explore a charming village, and savor panoramic vistas.
Jardín Botánico: Discover a botanical paradise, home to an extensive collection of plants, serene waterfalls, and tranquil trails, perfect for nature enthusiasts and tranquility seekers.
Pueblito Paisa: Step back in time and experience the traditional charm of Antioquia in this miniature replica of a typical Colombian village, complete with cobblestone streets, colorful houses, and local crafts.
Museo de Antioquia: Delve into the rich artistic heritage of Antioquia, showcasing renowned works by local masters and providing a glimpse into the region’s cultural identity.
Metrocable: Ascend to new heights and marvel at breathtaking panoramic views of Medellín as you glide through the city on this iconic cable car system.
Medellín has undergone a remarkable transformation in terms of safety, becoming a welcoming destination for travelers worldwide. While exercising basic precautions, as in any major city, you can fully immerse yourself in Medellín’s vibrant spirit with confidence.
The official currency of Colombia is the Colombian peso (COP). For a seamless travel experience, it’s recommended to exchange your currency at authorized exchange houses or withdraw pesos from ATMs upon arrival.
Medellín’s dry season, spanning from December to March and June to September, offers ideal weather conditions for exploration. However, the city’s pleasant climate throughout the year makes it a captivating destination to visit at any time.
Medellín’s efficient and secure public transportation system makes getting around a breeze. The Metro de Medellín and Metrocable offer convenient options for traversing the city, while buses and taxis are readily available for added flexibility.
Medellín’s gastronomy is a symphony of diverse flavors, tantalizing your taste buds with each bite. Indulge in the hearty bandeja paisa, savor the authenticity of arepa de chócolo, or warm your soul with a comforting bowl of ajiaco, a traditional chicken and potato soup.
Embrace the city’s vibrant spirit and hidden treasures through guided tours, tailored to suit your interests. Explore historical and cultural landmarks, embark on nature walks, savor culinary delights, delve into urban architecture, and more. Local experts will guide you through the city’s captivating tapestry.
Visa policies vary depending on your country of origin. Many countries enjoy visa-free entry to Colombia for tourism purposes with stays of up to 90 days. However, it’s crucial to verify the specific visa requirements for your nationality before your trip.
Tour durations in Medellín vary depending on the type of tour and the activities included. Some tours may last a few hours, while others are full-day excursions. Carefully review tour descriptions and durations when making reservations.
Depending on the tour type and planned activities, pack comfortable clothing and footwear, sunscreen, insect repellent, bottled water, a camera, and cash for purchases or tips. Follow your tour guide’s recommendations for specific items.
Catering to international visitors, many tour operators in Medellín offer tours in multiple languages, including English. When booking, inquire about the availability of tours in your preferred language to ensure a seamless experience.
Medellín offers a variety of family-friendly tours designed to engage and entertain all ages. Carefully consider the recommended age range and tour activities, especially for younger children, to ensure a fun and enriching experience for the whole family.
Comuna 13 has undergone a significant transformation in terms of safety, making it a welcoming destination for responsible tourism. Tours to Comuna 13 are led by knowledgeable local guides who prioritize visitor safety and showcase the neighborhood’s resilience and vibrant spirit.
Immerse yourself in Medellín’s vibrant tapestry through a variety of tours, each offering unique experiences:
Historical and Cultural Tours: Embark on a journey through time, exploring iconic landmarks like the Museo de Antioquia and Pueblito Paisa, uncovering the city’s rich heritage and cultural identity.
Nature and Hiking Tours: Escape into the verdant embrace of nature, trekking through the lush landscapes of Parque Arví, ascending the mountains via Metrocable, or exploring the Jardín Botánico’s diverse flora.
Gastronomic Tours: Tantalize your taste buds with culinary adventures, savoring traditional bandeja paisa, indulging in local arepas, and discovering the vibrant flavors of Medellín’s street food scene.
Urban and Architectural Tours: Delve into the city’s urban fabric, admiring the architectural gems of El Poblado, exploring the transformed Comuna 13, and uncovering the stories behind Medellín’s modern transformation.
Embrace Comfort and Practicality: Opt for comfortable clothing and footwear suitable for the tour’s activities. Leave valuables securely at your hotel to ensure peace of mind.
Protect Yourself from the Sun: Medellín’s tropical climate calls for sun protection. Apply sunscreen regularly and wear sunglasses to shield your eyes from the bright rays.
Respect the Environment and Cultural Heritage: Be mindful of your impact on the environment, dispose of waste responsibly, and respect Medellín’s rich cultural heritage.
Punctuality and Guidance: Value the time of your fellow travelers and the guide by being punctual for tour departures. Follow the guide’s instructions and adhere to safety guidelines for a seamless experience.
Carry Essential Documents: Keep your original identification documents with you at all times.
Credit Card Payments: When using credit cards, present the necessary documentation to verify your card ownership.
Terms and Conditions
PRICES All prices are in USDollars and are subject to change without previous notice. Unless otherwise specified, prices are per person based on two people in a double occupancy room.
ITINERARY The itineraries are planned with great care. However, for operational reasons, it may be necessary to change the sequence of activities in the itinerary or the specified route, and though such cases are exceptional, in general, the itinerary should be treated only as a basic guideline.
SERVICES NOT INCLUDED The passenger is responsible for obtaining passports, visas, travel insurance, payment of excess baggage, personal requests such as extra drinks, laundry service, communication (calls, faxes, emails, etc.), national and international airport departure taxes, gratuities, or other services and fees not specified in the itinerary.
UNUSED SERVICES Some services may be interrupted or canceled due to climate conditions, force majeure reasons, or acts of nature, strikes, etc., or others beyond the control of the hotels, airlines, other suppliers, or Metropolitan Touring or its associates. No reimbursements will be made as a result of such interruptions or cancellations that escape our control.
INSURANCE We highly recommend that passengers get trip cancellation, travel repatriation, and international medical insurance to cover any inconveniences that may arise during the trip. We also urge them to check with their doctor to update vaccines and review medical concerns regarding international travel.
BOOKING CONDITIONS
Any reservation must include at least the following information about the passenger(s) or group:
a. Complete names and surnames
b. Nationalities
c. Passport numbers
d. Dates of Birth
e. Gender
f. Dietary restrictions, if any
PAYMENT CONDITIONS
Full payment is required before departure.
Notes: Airfares always require Payment in Advance.
Payment constitutes the acceptance of the terms and conditions set out herein.
Not Included
- Meals or any other item not described in the itinerary.
- Early check-in, late check-out, services, and non-mentioned meals are in the itinerary.
- Personal expenses.
- Drinks during meals, hotel extras, and personal spending.
- Tips for guides and hotel staff.
- Activities not described in the program.
- Meals are not defined in the program.
- Airport taxes.
- Tips or personal expenses
You have the option to postpone your booking up to 21 days before departure, provided that circumstances beyond your control at home or in your travel destination arise. Standard terms and conditions apply to all bookings, and regular cancellation terms will apply to the new booking date. If suppliers do not allow free-of-charge postponement, any applicable charges will be passed on to you, along with any costs incurred by World Atlantic Travel as a result of the postponement. Within 21 days of travel, standard terms and conditions apply. Your remaining balance is due 30 days prior to departure. Failure to pay the balance without providing notice of your intention to postpone or cancel due to circumstances beyond your control at your destination will result in the application of normal cancellation terms.
Flexibility to rebook or claim a full credit towards future travel.
Tour Safety Statement:
Your safety is our top priority. We've implemented enhanced health and safety protocols aligned with the World Health Organization guidelines to ensure your well-being during our tours. While vaccination isn't mandatory, we strongly recommend it. We're committed to global vaccine equity.
Entry Requirements: Proof of vaccination isn't required, but travelers must adhere to the entry requirements of visited/transited countries.
COVID On Tour: If you feel unwell with COVID symptoms, notify the tour leader immediately, self-isolate, and await test results. Additional expenses are your responsibility.
Your Responsibility: Successful tours require teamwork. Follow pre-trip advice, tour leader instructions, and local guidelines to ensure a safe journey for all.
Thank you for your cooperation and support!
PASSPORT AND VISAS
A valid passport is required for travel. It's a global standard that passports have at least 6 months of validity beyond the return date (some European countries may require only 3 months).
For destinations requiring additional actions like online pre-registration, visa applications, or entry fees, we'll provide this information upon reservation. If support documentation is needed from us for your application, we'll provide it closer to departure.
While many visas can be obtained online, some may require consulate or embassy applications, especially for tours involving multiple destinations. We offer guidance on the application process and recommend our preferred visa services. If you need specific information, feel free to contact us or consult the links provided.
Please be aware that visa and entry regulations can change suddenly and without notice. While we make every effort to inform you of requirements and assist with visa applications, we cannot be held responsible for embassy errors, regulatory changes, or actions by border officials, all of which are beyond our control.
REFERRALS
Embark on a journey of shared experiences with World Atlantic Travel, where every moment becomes a cherished story to be told. Our belief in the power of travel lies in the connections we forge with loved ones along the way.
As you explore the world with us, ensuring each adventure is filled with unforgettable memories. Now, extend this gift of extraordinary travel to your friends and family.
When your loved ones embark on a journey with us, sparked by your recommendation, we express our gratitude by adding an extra sprinkle of magic to your next adventure. A special thank-you gift, tailored exclusively for you, awaits.
It's simple: introduce your friends and family to the World Atlantic Travel team by emailing referrals@worldatlantictravel.com or ensure they mention your name when contacting us. Let's turn dreams into reality, together.